This policy is not applicable to any information collected offline or via channels other than this website. We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy. We collect several types of information such as your name, email address, telephone number, address, cookies and data usage for better service rendering and the information will be kept private and confidential.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
– Provide, operate, and maintain our website
– Improve, personalize, and expand our website
– Understand and analyze how you use our website
– Develop new products, services, features, and functionality
– Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
– Send you emails
– Find and prevent fraud
Cookies & Web Beacons
Like any other website, Avana Lubricant uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
We use the collected data for various purposes such as; to provide and maintain the Service, to notify about changes in our Service, to allow you to participate in interactive features of our Service when you choose to do so, to provide customer care and support, to monitor the usage of the service etc.
Data Transfer: Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United Arab Emirates and process it there.
We maintain a record of the billing address you supply to us as part of our preventing fraudulence and for ensuring invoices are sent to the correct person department and future customer service enquiries. If your payment is through a third party payment provider like PayPal, we will keep a record of your email address and the payment reference.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Advertising Partners Privacy Policies
Note that Avana Lubricant has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Avana Lubricant does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.